Dean Robison is the SVP of Global Technical Support at ServiceNow. Dean has over 20 years of experience in Silicon Valley, most recently as the Chief Customer Officer at InsideSales.com and 13 years at Salesforce with leadership roles in professional services, customer support and M&A integration. He has an MBA from Santa Clara University and a B.S. in Systems Engineering from the United States Naval Academy. Dean spent 10 years in uniform as an artillery officer in the United States Marine Corps.